Frequently asked questions
Please check before making an inquiry.
A. A 300ml bottle of product can be sprayed approximately 300 times (1 spray is approximately 1g). A 100ml bottle of product can be sprayed approximately 770 times (1 push is approximately 0.13mg).
A. A 300ml bottle of product can be sprayed approximately 300 times (1 spray is approximately 1g). A 100ml bottle of product can be sprayed approximately 770 times (1 push is approximately 0.13mg).
A. Hiba water is sold in a laminated bag. Nioitori MASH and PET GUARD are not available.
(There is no problem with normal spraying, but the spray nozzle and other parts that are in constant contact with the liquid may turn yellow due to components derived from Aomori Hiba essential oil, so we ask that you replace the entire container.)
A. Hiba water is sold in a laminated bag. Nioitori MASH and PET GUARD are not available.
(There is no problem with normal spraying, but the spray nozzle and other parts that are in constant contact with the liquid may turn yellow due to components derived from Aomori Hiba essential oil, so we ask that you replace the entire container.)
A. As no chemicals are used, no side effects are generally expected. However, please test it on an inconspicuous area before use.
A. As no chemicals are used, no side effects are generally expected. However, please test it on an inconspicuous area before use.
A. It does not stain because it does not contain alcohol. However, please test it on an inconspicuous area before use.
A. It does not stain because it does not contain alcohol. However, please test it on an inconspicuous area before use.
A. Skin irritation tests have been conducted and it has been confirmed by a third-party organization that it is safe for the skin.
(However, this does not mean that allergic reactions will not occur in everyone, so if you notice any abnormalities, rinse thoroughly with running water and immediately see a doctor.)
A. Skin irritation tests have been conducted and it has been confirmed by a third-party organization that it is safe for the skin.
(However, this does not mean that allergic reactions will not occur in everyone, so if you notice any abnormalities, rinse thoroughly with running water and immediately see a doctor.)
A. It is not an air freshener, so it does not linger for a long time. As the scent of hiba fades, it will also eliminate any unpleasant odors.
A. It is not an air freshener, so it does not linger for a long time. As the scent of hiba fades, it will also eliminate any unpleasant odors.
A. The gel can be placed in the entranceway, shoebox, closet, dresser, bathroom, inside the car, and we recommend it in the refrigerator. These are the locations that MASH products are best suited to, as they are natural and safe to use.
It is also used by Otsukemono Kei, a kimchi shop famous in Kawasaki.
The beads last longer in humid environments, so we recommend placing them in the bathroom to deodorize and prevent mold. They are also recommended for use in hydroponics.
A. The gel can be placed in the entranceway, shoebox, closet, dresser, bathroom, inside the car, and we recommend it in the refrigerator. These are the locations that MASH products are best suited to, as they are natural and safe to use.
It is also used by Otsukemono Kei, a kimchi shop famous in Kawasaki.
The beads last longer in humid environments, so we recommend placing them in the bathroom to deodorize and prevent mold. They are also recommended for use in hydroponics.
A. It cannot be used in a way that will give off a strong hiba scent just by leaving it there. (It is a deodorizer after all, so it has a faint scent so that the smell does not transfer to the surrounding area.)
A. It cannot be used in a way that will give off a strong hiba scent just by leaving it there. (It is a deodorizer after all, so it has a faint scent so that the smell does not transfer to the surrounding area.)